It goes almost without saying that different groups interpret messages differently. Using the correct message channel requires careful preparation. Encoding a clear message is more complicated today because selling your product or service may be of interest to any of the four major generations currently vital and active in our world.
· Baby Boomers: Born between 1946 and 1964, Boomers are a group with significant incomes who are looking for solutions in selecting products and services.
· Gen Xers: Born between 1965 and 1977, Gen X is a smaller group than the Boomers. With their kids no longer their main focus, their tastes for products and services are in flux. Selling to them requires more detailed research on specific needs and concerns.
· Millennials: Born between 1978 and 1994, Millennials are beginning to collect savings and they work well with technology. Concerned with costs, they spend more time analyzing purchasing options and waiting for sales or specials, and they want to see others successfully using a product or service before committing.
· Gen Z: Those born since 1995 think and act online. They are “digital natives” and want to hear from you via text, call, Zoom, etc. As this group matures, they will have a greater impact on the economy and be in control of significant purchasing decisions.
Your product or service will require completely different sales approaches depending on which generation you’re marketing to. You may limit your targeting ultimately to only one or two of these groups. Spend time researching the survey data and demographic details of each group and take special note of their differences. These will impact how you tailor the need and use for your product to them.
It goes almost without saying that different groups interpret messages differently. Using the correct message channel requires careful preparation. Encoding a clear message is more complicated today because selling your product or service may be of interest to any of the four major generations currently vital and active in our world.
· Baby Boomers: Born between 1946 and 1964, Boomers are a group with significant incomes who are looking for solutions in selecting products and services.
· Gen Xers: Born between 1965 and 1977, Gen X is a smaller group than the Boomers. With their kids no longer their main focus, their tastes for products and services are in flux. Selling to them requires more detailed research on specific needs and concerns.
· Millennials: Born between 1978 and 1994, Millennials are beginning to collect savings and they work well with technology. Concerned with costs, they spend more time analyzing purchasing options and waiting for sales or specials, and they want to see others successfully using a product or service before committing.
· Gen Z: Those born since 1995 think and act online. They are “digital natives” and want to hear from you via text, call, Zoom, etc. As this group matures, they will have a greater impact on the economy and be in control of significant purchasing decisions.
Your product or service will require completely different sales approaches depending on which generation you’re marketing to. You may limit your targeting ultimately to only one or two of these groups. Spend time researching the survey data and demographic details of each group and take special note of their differences. These will impact how you tailor the need and use for your product to them.