“Business Unusual” – Firm Leadership and Revenue Growth
Firm leadership and revenue growth is the second of 12 essential practices to make your business unusual. Ask your colleagues the following:
- Describe the “client experience”;
- Describe your current efforts to create sustainable revenue growth;
- Describe your professional development program and diversity and inclusion efforts;
- What has triggered clients cancelling relationships?
- If there is a next level of growth, what does it look like?
- What % of your colleagues cross market and market internally?
- What are the 3 most important actions you or the firm take to bring value to your clients?
- What 3 actions can you delegate or spend less time on?
The answers and solutions will come directly from what you hear!